Legal
Cookies keep our store working and help us make it better. Here's exactly what we use them for — necessary, analytics and marketing — and how you can manage them at any time.
Cookies are small text files stored on your device when you visit a website. They help the site work properly, remember your choices, and let us understand how the site is used. Some cookies are set by us and some by trusted third parties. We also use similar technologies such as pixels and local storage — we refer to all of these as “cookies” here.
These are essential for the site to function — for example, keeping items in your cart, remembering your session, enabling secure checkout and preventing fraud. The site can't work properly without them, so they can't be switched off through our controls.
These help us understand how visitors use our site so we can improve it — which pages are popular, where people get stuck, and how our content performs. We use tools such as Google Analytics and Microsoft Clarity, generally with data aggregated and anonymised.
With your consent, these measure and improve our advertising — for example, understanding which ads led to a visit or purchase. We may use tools such as the Meta Pixel for this. You can decline marketing cookies without affecting your ability to shop.
Some cookies are set by third-party services we rely on. These providers have their own privacy and cookie policies:
| Service | Purpose |
|---|---|
| Google Analytics | Website traffic and usage analytics |
| Microsoft Clarity | Anonymised interaction insights (e.g. heatmaps) |
| Meta Pixel | Advertising measurement and optimisation |
| Payment gateway | Secure payment processing and fraud prevention |
You're always in control. You can accept or decline non-essential cookies, and you can clear or block cookies through your browser settings at any time. Most browsers let you:
Blocking some cookies may affect how the site works — for example, checkout may not behave as expected. Browser help pages for Chrome, Safari, Firefox and Edge each explain how to manage cookies for that browser.
We may update this Cookie Policy as our tools change. For questions, email care@oatandhoney.com. To learn more about how we handle personal data, see our Privacy Policy.