Support
Real support from real people. Whether it's an order, an ingredient question, or you're just not sure about something — write to us and we'll take care of it.
The fastest way to reach us, and it keeps a clear record of your request. We reply within 24 to 48 business hours.
A real person reviews your email — no bots, no ticket runaround.
During business hours (Monday to Saturday, 10:00 AM to 6:00 PM IST). Anything complex, we'll tell you if it needs a little longer.
If there's an issue with your order, we stay with it until it's resolved.
A quick answer might already be here. For everything else, see our full FAQ.
Track it from the link in your shipping email or your account — details in our Shipping Policy.
Email us within 48 hours of delivery with photos and your order number — see our Return Policy.
We refund to your original payment method — timelines are in our Refund Policy.
Yes, before it's dispatched — see our Cancellation Policy.
Oat & Honey is a brand of Quvanta Media Private Limited, Unit 308, 3rd Floor, Odyssa Business Centre, Rasulgarh, Bhubaneswar, Khordha - 751010, Odisha, India. GSTIN 21AABCQ2168F1ZU.